Privacy Policy

Last updated: 21.07.2026

At APSCALE CONCEPT, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or engage with our services.

APSCALE CONCEPT is committed to processing personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and any applicable data protection legislation.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

APSCALE CONCEPT is a Luxury Hospitality Representation company founded by Apostolis Tigelis. 

Email apostolis@apscaleconcept.gr

Phone +30 6980451829

If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us using the details above.

2. What Personal Data We Collect

Depending on how you interact with us, we may collect the following information:

Information You Provide

When you contact us through our website or by email, we may collect:

  • Name
  • Company or Hotel Name
  • Job Title
  • Email Address
  • Telephone Number (if provided)
  • Website (if provided)
  • Any information you include in your message

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referral source
  • Cookie and analytics data

Please refer to our Cookie Policy for further information.

3. How We Use Your Information

We process your personal data to:

  • Respond to enquiries and requests
  • Communicate with prospective and existing clients
  • Provide our services
  • Improve our website and user experience
  • Analyse website performance
  • Send marketing communications where you have given your consent
  • Comply with legal obligations

We only process personal data where we have a lawful basis for doing so.

4. Legal Basis for Processing

Under the GDPR, we process your information based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations

Where processing is based on consent, you may withdraw your consent at any time.

5. Marketing Communications

If you choose to subscribe to our newsletter or marketing communications, we may use your contact details to share news, insights, industry updates or information about APSCALE’s services.

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

We will never send marketing communications without an appropriate legal basis.

6. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with carefully selected third-party service providers where necessary to operate our business, including:

  • Website hosting providers
  • Email service providers
  • Analytics providers
  • Digital marketing platforms
  • Cloud storage providers
  • Professional advisers where required

These providers process information only on our behalf and in accordance with applicable data protection laws.

7. International Data Transfers

Some of our service providers may process data outside the European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses or other legally recognised transfer mechanisms where required.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and business requirements.

When personal data is no longer required, it is securely deleted or anonymised.

9. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Withdraw consent where applicable
  • Request data portability
  • Lodge a complaint with your local Data Protection Authority

To exercise any of these rights, please contact us using the details provided in this policy.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction.

While no online transmission can be guaranteed to be completely secure, we continually review our security practices to safeguard the information entrusted to us.

11. Third-Party Websites

Our website may contain links to third-party websites.

APSCALE CONCEPT is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, legal requirements or website functionality.

Any updates will be published on this page together with the revised “Last updated” date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us at apostolis@apscaleconcept.gr